Terms and conditions of use

PURCHASE CONDITIONS

OBJECT

The purpose of these General Contracting Conditions is to regulate the relationship between PINTURAS SAGRADA FAMILIA SLU (hereinafter) and you (hereinafter the Client), relating to all transactions carried out on the website www.sfpintures.com, whose domain is holder PINTURAS SAGRADA FAMILIA SLU, with Cif: B- 65705733

ACCEPTANCE:

The acquisition of the products must be made through the activation of the SEND button that appears at the bottom of the page of the purchase request, and expresses the total acceptance of each and every one of the general contracting conditions as shown on the site PINTURAS SAGRADA FAMILIA SLU website, prior to the acquisition of the products, without any subsequent developments that may occur in the clauses of the general contracting conditions.

From the moment of acceptance, the user acquires the condition of Client of the company that is described in these General Contract Conditions. Any product subsequently offered by the company must be the subject of a new contract.

Prices, payment method, delivery and withdrawal:

PRICES

The prices applicable to each product are those indicated on the website on the day of the order, including VAT (Value Added Tax). The offers will be duly marked and identified as such, conveniently indicating the previous price and the price of the offer.

The COMPANY reserves the right to make, at any time and without prior notice, the modifications it deems appropriate, being able to update products and services daily according to the market.

The corresponding shipping costs are always indicated in the order. In shipments made to countries outside the European Union, PINTURAS SAGRADA FAMILIA SLU, will not assume the expenses corresponding to taxes and customs duties of each country.

The shipping costs that appear on the website (in the shipping and returns section) when placing the order are indicative and are calculated based on an average statistical weight per Product. (The prices of shipping costs do not include VAT)

PINTURAS SAGRADA FAMILIA SLU, reserves the right to alter shipping costs when the weight of the requested product varies by more / less 10% with respect to the weight established in the order. In the event of a price variation, THE COMPANY will notify the Customer of the variation by email and the customer may choose to cancel the order without being charged any additional cost.

Way to pay

All purchases can be paid, among others, with any of the credit / debit cards detailed below, as well as through the different means that in each case may indicate.

                      • Visa

                      • Visa Electron

                      • MasterCard

                      • American Express

Likewise, you can pay cash on delivery for shipments made in Spain and in certain countries of the European Union. In certain cases and to prevent possible fraud, the company reserves the possibility of requesting a specific form of payment from a client in the event that the identity of the buyer is not proven.

Delivery

The Customer may select the shipping method from among those possible for their shipping area. You should take into account that the delivery times, the quality of the service, the delivery point and the cost will be different for each form of transport.

The company sends orders to its customers through different express transport companies of recognized national and international prestige. The delivery date to the customer's home depends on the availability of the chosen product and the shipping area. Before confirming your order, you will be informed about the delivery times. However, both may vary depending on the specific circumstances of each order. In particular, transport times can be altered by extraordinary incidents in the carrier and by difficulties in the delivery of the merchandise.

If the client does not receive the order within the indicated period, he can contact the company by calling 938 735 717.

Withdrawal:

The company guarantees the Customer the possibility of canceling their order at any time and at no cost as long as the cancellation is communicated before the order has been made available to the carrier for shipment. Otherwise, you must wait to receive the order to process your return.

The Customer will have a period of seven business days from receipt of the order to terminate the contract and return the purchased product. The Client will communicate to the company within the stipulated period and by any means admitted by law, his desire to exercise the right to terminate the contract. The returned order must be delivered together with the delivery note and, where appropriate, the invoice issued by the company, the company paying the return costs. In these cases, the company will return the purchase money through bank transfer to the account indicated by the customer, postal order or by crediting their personal account.

The Customer may return any item purchased from the company as long as the products have not been opened or used and retain their original seal or packaging. In these cases, the company will return the purchase money by crediting the credit card, by bank transfer to the account indicated by the customer or by crediting their personal account.

If a product other than the one requested by the client was delivered by mistake of the company, the correct product will be delivered, collecting the first, without any additional charge for the client.

If a product has reached the customer broken, damaged or in poor condition, the company will take care of collecting it from your home, replacing it with another in good condition, without additional charges.

The company makes every effort within its possibilities, to offer the information contained in the website truthfully and without typographical errors. In the event that at any time an error of this type occurs, at all times beyond the control of the company, it will be corrected immediately. If there is a typographical error in any of the prices shown and in the event that a customer has made a purchase decision based on said error, the company will notify him of said error and the customer will have the right to cancel his purchase at no cost to the party. .

The contents of the website may, at times, show provisional information about some products. In the event that the information provided does not correspond to the characteristics of the product, the customer will have the right to cancel their purchase at no cost on their part.

For any incident related to the return of items from our store, you can contact our customer service department through the website or by phone (938 735 717).

Service Requirements:

For the acquisition of products and / or services, it is only required to fill in the purchase form with personal data and payment data.

Once a Purchase Order has been received, the company will immediately send the Client a confirmation of the sale made to the email address indicated in the Purchase Order.

Delivery

The Customer may select the shipping method from among those possible for their shipping area. You should take into account that the delivery times, the quality of the service, the delivery point and the cost will be different for each form of transport.

The company sends orders to its customers through different express transport companies of recognized national and international prestige. The delivery date to the customer's home depends on the availability of the chosen product and the shipping area. Before confirming your order, you will be informed about the delivery times. However, both may vary depending on the specific circumstances of each order. In particular, transport times can be altered by extraordinary incidents in the carrier and by difficulties in the delivery of the merchandise.

If the client does not receive the order within the indicated period, he can contact the company by calling 938 735 717.

Withdrawal:

The company guarantees the Customer the possibility of canceling their order at any time and at no cost as long as the cancellation is communicated before the order has been made available to the carrier for shipment. Otherwise, you must wait to receive the order to process your return.

The Customer will have a period of seven business days from receipt of the order to terminate the contract and return the purchased product. The Client will communicate to the company within the stipulated period and by any means admitted by law, his desire to exercise the right to terminate the contract. The returned order must be delivered together with the delivery note and, where appropriate, the invoice issued by the company, the company paying the return costs. In these cases, the company will return the purchase money through bank transfer to the account indicated by the customer, postal order or by crediting their personal account.

The Customer may return any item purchased from the company as long as the products have not been opened or used and retain their original seal or packaging. In these cases, the company will return the purchase money by crediting the credit card, by bank transfer to the account indicated by the customer or by crediting their personal account.

If a product other than the one requested by the client was delivered by mistake of the company, the correct product will be delivered, collecting the first, without any additional charge for the client.

If a product has reached the customer broken, damaged or in poor condition, the company will take care of collecting it from your home, replacing it with another in good condition, without additional charges.

The company makes every effort within its possibilities, to offer the information contained in the website truthfully and without typographical errors. In the event that at any time an error of this type occurs, at all times beyond the control of the company, it will be corrected immediately. If there is a typographical error in any of the prices shown and in the event that a customer has made a purchase decision based on said error, the company will notify him of the error and the customer will have the right to cancel his purchase at no cost to the party. .

The contents of the website may, at times, show provisional information about some products. In the event that the information provided does not correspond to the characteristics of the product, the customer will have the right to cancel their purchase at no cost on their part.

For any incident related to the return of items from our store, you can contact our customer service department through the website or by phone (938 735 717).

Service Requirements:

For the acquisition of products and / or services, it is only required to fill in the purchase form with personal data and payment data.

Once a Purchase Order has been received, the company will immediately send the Client a confirmation of the sale made to the email address indicated in the Purchase Order.

Responsibility of the Company:

The availability of the store depends directly on the state of the telecommunication systems used for its publication, and in particular of the Internet network, so that the company cannot be held responsible for interruptions, delays, errors and other inconveniences that have their origin. in causes that are beyond its control or that of its IT providers, which will also include problems derived from the connection software, IT system, modem, power supply, or telecommunications networks.

The catalog shown is merely indicative since the suppliers of the advertised products do not communicate stocks in advance or guarantee delivery times. This situation prevents the company from accurately informing its customers about the availability of the products as well as guaranteeing a specific delivery time that, in any case, will depend on the time it takes the supplier to supply the product.

The company reserves the right to cancel any order that by mistake of third parties has not been processed in the proper way, the company will notify you as soon as possible.

The company is not responsible, directly or indirectly, for any of the information, content, statements and expressions contained in the products marketed by it. This responsibility rests at all times with the distributors of these products. The Client understands that the company is a mere intermediary between him and said distributor.

Customer Responsibilities:

The Client undertakes to make lawful use of the Services, without contravening current legislation, or harming the rights and interests of third parties.

The Client guarantees the veracity and accuracy of the data provided when filling in the contracting forms, avoiding causing damages to the company due to their incorrectness.

Likewise, it undertakes to enable the delivery of the requested order by providing a delivery address where the requested order can be delivered within the usual merchandise delivery hours (Monday to Friday from 10:00 a.m. to 1:30 p.m. and from 4:00 p.m. 00 to 18:00).

Failure to comply with any of these Conditions may give rise to the withdrawal or cancellation of the Services by the company without the need for prior notice to the Client and without the right to compensation.

In case the shipment is rejected by the customer, PINTURAS SAGRADA FAMILIA SLU will not reimburse the amount of the shipping costs, being assumed by the customer.

Jurisdiction and applicable law, The applicable law is Spanish

In the event that any conflict or discrepancy arises in the interpretation or application of these conditions, the courts and tribunals that, where appropriate, will hear the matter, will be those that have the applicable legal regulations in matters of competent jurisdiction, in which In the case of end consumers, the place of fulfillment of the obligation or the domicile of the buyer is served.

All this without prejudice to the power of the client to go to the Consumer Arbitration Board of the demarcation of him.

In the case of a sale made by a company, both parties submit, expressly waiving any other jurisdiction, to the Courts and Tribunals of Barcelona (Spain).